Security Deposit Policy

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 At Eastern Junk Removal, we are committed to ensuring the highest quality service for our clients. As part of our ongoing efforts to improve our services and maintain efficiency, we are introducing a new policy regarding security deposits for our junk removal services.

 Beginning April 1, all appointments for junk removal services will require a security deposit. This policy is designed to secure your scheduled appointment and streamline our service process.

 Deposit Amount:

• A deposit will be required upon booking your appointment. The amount of the deposit will be a percentage of the total estimated cost, which will be communicated during the booking process.

Payment Process:

• Deposits can be made using the same convenient payment methods we offer for our services, including credit cards and online payments.

Refund Policy:

• The security deposit is fully refundable if the appointment is canceled or rescheduled at least 2 hours prior to the scheduled service time.
• If cancellation occurs less than 2 hours before the appointment, the deposit may be forfeited or applied towards a future service, at our discretion.

Final Payment:

• The deposit will be deducted from your final payment, which is due upon completion of the service. You will only be billed for the balance remaining after the deposit is applied.

• ommitment to Service: The deposit helps us ensure that our schedule is optimized and that we can provide timely and dedicated service to all of our clients.

• Efficiency: By securing appointments with a deposit, we can better manage our resources and minimize last-minute cancellations or changes, allowing us to serve you better.

• Customer Assurance: This policy helps us maintain the high standards of service you expect from Eastern Junk Removal, ensuring a smooth and hassle-free experience.

We appreciate your understanding and cooperation as we implement these changes. Our goal is to continue providing you with exceptional service while adapting to the needs of our clients and business.

If you have any questions or need further clarification about the new security deposit policy, please do not hesitate to contact us at Phone or by email. Thank you for choosing Eastern Junk Removal as your trusted partner in creating a clutter-free space.